Effective Date: 26 August 2026
Introduction
The website located at https://www.forestprosper.buzz, together with the computer systems design and integrated systems services described on the site, is developed and operated by the developer ForestProsper, a brand of Kunming Linchang Gong E-commerce Co., Ltd. (Rm 1104, 11/F, Culture & Technology Building, No. 371 Qingnian Road, Wuhua District, Kunming - 650000, China (CN)). This privacy policy explains what personal information we collect when you use our website or our services, how we use that information, with whom we share it, and the rights you hold over it. We are committed to protecting your privacy and to handling your data with care, transparency, and respect for applicable law. Please read this policy carefully and revisit it from time to time, because we may update it as our practices evolve. If you have any questions about this policy, you will find our contact details in the final section of this page.
Scope of This Policy
This policy applies to personal information collected through our website, through written correspondence such as email, through telephone calls, and through the delivery of our professional services. It covers information we collect directly from you and information that is collected automatically when you visit our pages. It does not apply to the practices of third party websites, even when those websites are linked from our own pages. If you follow a link to another website, the privacy policy of that website will govern how your information is handled there. When we process personal information on behalf of our clients as part of a service engagement, the client remains the controller of that information, and the terms of the engagement agreement describe our responsibilities. This policy focuses on the information we control as the provider of this website.
Information We Collect
We collect two broad categories of information. The first category is information you provide directly, which includes your name, email address, telephone number, company name, and the contents of any message you send to us through our contact form, by email, or by telephone. The second category is information collected automatically when you visit our website, which includes technical details such as your internet protocol address, browser type and version, operating system, the pages you view, the time and date of your visit, the website that referred you to us, and similar diagnostic data. We collect this automatic information through server logs and through standard technologies such as cookies. We collect only the information that is reasonably necessary to operate our website, to respond to your inquiries, and to deliver the services you request.
Information You Provide
When you contact us through the contact form, we ask for your name, your email address, a subject line, and the message you wish to send. When you contact us by email or telephone, we receive the information you choose to share with us, which may include your name, contact details, and details about your organization and your technical environment. If you become a client, we may collect additional information needed to deliver our services, such as billing details, invoice addresses, technical specifications, and the names of the people within your organization who will work with our team. You are never required to provide more information than is necessary for the purpose you have in mind. Where a field on our forms is marked as optional, you may leave it blank. Where a field is required, we need that information to process your request.
Information Collected Automatically
When you visit our website, our servers automatically record information about your device and your activity. This includes your internet protocol address, approximate geographic region, browser type and version, operating system, screen resolution, the referring website, the pages you open, the time you spend on each page, and the links you click. We also collect information about the performance of our website, such as pages that fail to load correctly and the frequency of visits. This automatic information helps us understand how visitors use our site, which pages are useful, where visitors experience difficulties, and how we can improve the experience for everyone. Because this information is largely technical and does not on its own identify a specific person, we treat it as non-personal information unless it is combined with other data that makes it personal.
How We Use Your Information
We use the information we collect for a limited set of clearly defined purposes. We use the information you provide to respond to your inquiries, to provide the services you request, to prepare proposals and quotations, to communicate with you about your project, and to deliver, maintain, and improve our services. We use automatically collected information to operate and secure our website, to diagnose technical problems, to understand how visitors use our pages, and to improve the content and design of the site. We may use your contact details to send you information about services that may be relevant to your business, but only where you have a reasonable expectation of receiving such messages and where we have a lawful basis to do so. You may ask us to stop sending such messages at any time, and we will honor your request promptly.
Legal Bases for Processing
We process personal information only where we have a lawful basis to do so. Where you request a proposal or a service from us, we process your information to take steps at your request prior to entering a contract, and later to perform that contract. Where we have a legitimate interest in operating our website, protecting our systems, and improving our services, we rely on that legitimate interest as our legal basis, and we balance it carefully against your privacy rights. Where you contact us with a question or complaint, we process your information to respond to you, which we consider to be in both our legitimate interest and yours. Where we are required by law, we process information to comply with a legal obligation, such as tax, accounting, or regulatory duties. Where consent is required by local law, we will ask for your consent before processing your information, and you may withdraw that consent at any time.
Third Party Service Providers
We rely on a small number of third party providers to host our website, deliver our email, and support our operations. These providers receive only the information needed to perform their specific task. Our web hosting provider stores the technical information described above and maintains the security of its infrastructure. Our email provider handles the messages we send and receive and stores them for as long as needed to provide the service. We select providers that maintain reasonable security measures, and our agreements with them restrict the use of personal information to the purposes we define. We do not permit our providers to use your information for their own purposes, to sell it, or to combine it with data they collect elsewhere. Where a provider operates outside your country of residence, we take steps to ensure appropriate safeguards are in place, as described in the section on international data transfers.
Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal and accounting obligations, and to resolve disputes. Correspondence about potential projects is retained for a reasonable period so that we can respond to follow up questions and honor any commitments we have made. Records related to active service engagements are retained for the duration of the engagement and for a reasonable period afterward to support warranty, audit, and legal requirements. Server logs and similar technical records are kept for a shorter period, typically a few months, after which they are deleted or aggregated so that they no longer identify individuals. When information is no longer needed, we delete it securely or anonymize it so that it cannot be linked back to you.
International Data Transfers
The information we collect is stored on servers operated by our hosting provider, which may be located in countries other than your own, including countries outside China and outside the European Economic Area. When we transfer personal information across borders, we take reasonable steps to ensure that it receives an adequate level of protection. Where transfers involve a country that does not provide adequate protection under applicable law, we rely on appropriate safeguards, such as standard contractual clauses approved by relevant authorities, or we ask for your consent where that is required. By submitting your information to us through this website, you acknowledge that your information may be processed and stored in a country that has different data protection rules than your own, and that we will apply safeguards consistent with this policy wherever your information travels.
Data Security
We apply reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, and destruction. These measures include secure network connections, access controls limited to staff who need the information to do their jobs, encryption of data in transit, password policies, and regular reviews of our systems. We also train our staff in the responsible handling of personal information and require them to protect the confidentiality of everything they handle. No method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident that affects your personal information, we will investigate promptly, take steps to limit any harm, and notify you and the relevant authorities where we are required to do so by law.
Your Rights and Choices
Depending on your location, you may have certain rights over the personal information we hold about you. These rights may include the right to access the information we hold about you, to ask us to correct inaccurate information, to request deletion of information we no longer need, to restrict or object to certain processing, to receive a copy of your information in a portable format, and to withdraw any consent you have given. To exercise any of these rights, contact us using the details in the final section of this policy. We will respond within the period required by applicable law, and we may ask you to verify your identity before we act on your request, to protect your information from unauthorized access. We will not discriminate against you for exercising your rights, and where we decline a request, we will explain the reason.
Privacy for Children
Our website and our services are directed at businesses and professional users, and we do not knowingly collect personal information from children under the age of sixteen. If you believe that a child has provided us with personal information without the consent of a parent or guardian, please contact us using the details below, and we will take reasonable steps to remove the information from our records. We encourage parents and guardians to supervise the online activity of children and to contact us if they have any concerns about how a child may have used our website. We do not market our services to children, and we have no reason to believe that children are a significant audience for our content.
Third Party Links
Our website may contain links to external websites operated by other organizations, such as professional networks, industry publications, or the websites of our partners. We do not control those websites, and we are not responsible for their content or for their privacy practices. When you follow a link to an external website, the privacy policy of that website will apply to any information you provide there. We encourage you to read the privacy policy of every website you visit before you provide any personal information. A link from our website to a third party website does not imply that we endorse that website or that we share the information you provide to it.
Direct Marketing Communications
From time to time, we may send you communications about our services, such as brief announcements about new service offerings, technical insights from our engineering teams, or invitations to events relevant to your industry. We send these messages only to business contacts who have a reasonable expectation of receiving them, and only where we have a lawful basis to do so. Every marketing message we send includes a simple way to opt out of future messages. When you opt out, we will stop sending you marketing communications promptly, although we may still send you service related messages that are necessary for an active engagement, such as invoices, delivery notices, and maintenance updates. You can also ask us to update your communication preferences at any time by contacting us at assist@forestprosper.buzz.
Automated Decision Making
We do not use automated decision making, including profiling, that produces legal effects concerning you or that similarly significantly affects you. Our website is operated and maintained by people, and every inquiry we receive is reviewed by a member of our team before any decision is made about a response, a proposal, or an engagement. If our practices change in the future and we begin to use automated decision making that affects you, we will update this policy, describe the logic involved, and provide you with an opportunity to request human intervention where the law requires it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, in our services, or in applicable law. When we make significant changes, we will revise the effective date at the top of this page and, where appropriate, notify you by a notice on our website or by email if we have your contact details. We encourage you to review this policy periodically so that you remain informed about how we handle your information. The version published on this page at any given time is the version that applies to your use of the website at that time. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Information
If you have any questions about this privacy policy, about the information we hold about you, or about any request you wish to make regarding your data, please contact us. You may reach us by email at assist@forestprosper.buzz, by telephone at +13807777125, or by post at the following address: ForestProsper, Kunming Linchang Gong E-commerce Co., Ltd., Rm 1104, 11/F, Culture & Technology Building, No. 371 Qingnian Road, Wuhua District, Kunming - 650000, China (CN). We will respond to your inquiry as quickly as we can, and in any event within the period required by applicable law. If you are not satisfied with our response, you may also have the right to lodge a complaint with the data protection authority in your country.